Book Your Appointment Using Our On-Line Booking System
Please Note that due to the COVID-19 Virus, I will need to ask all patients a few questions (triage) before I can confirm their booking
Crazy times indeed!
I hope that you and your loved ones have got through the Covid-19 pandemic relatively unscathed and are safe and well.
In line with current government guidelines and The Institute of Osteopathy, I am re-opening my practice (in a limited capacity) a week today, on Friday 5th June.
As you can no doubt appreciate, things will have to be very different for a while.
I (and the Dentists downstairs) have had to make several adjustments to the way we work:
Initially I will only be working one full day a week: Friday 5th June and Friday 12th June 10am to 7pm. This is mostly due to restrictions from the dental surgery downstairs. I hope to resume my normal hours from Mon 15th June.
Appointment slots are now an hour long. They will still cost the same (£50) and will actually consist of 20-30 minutes of treatment. The reason for this is that the current guidelines from Public Health England (PHE) are that the room need to be left empty and ventilated to "allow dispersion of aerosols" (breath droplets in the air). It also gives me time to thoroughly clean all surface with an antiviral/bacterial spray and for that to settle down a bit, so you won't be breathing it in. All the couch/pillow surfaces are now wipeable.
Appointments need to be "confirmed" by me: All bookings must be confirmed by me (not just the confirmation from my booking system). No exceptions! The reason for this is that I must triage all patients before allowing them to visit the practice. This is to determine their health and to confirm that they have not been in contact with the virus recently, or to see if they fall into the "at risk" category and shouldn't be visiting me.
There will be no waiting: Under no circumstances will patients patients be allowed to wait in the waiting room/reception. Upon arrival at the clinic, please remain in your car or outside the building and telephone, or text to advise me of your arrival. I will then call you and tell you when I will meet you at the door (at which point I will offer you alcohol based hand sanitiser) and take you straight to the treatment room.
Please wear a mask, or some kind of face covering: Despite already having had and recovered from Covid-19 8 weeks ago, I will be wearing full PPE, in line with PHE guidelines. Goggles, face mask, apron and gloves. Please bring your own mask/face covering, as I will not be able to provide one for you.
Bring your own towel, if you require one: I can no longer provide a towel to cover you up with, for obvious reasons.
Whenever possible, I would prefer that payments were made at the time of booking by bank transfer: this negates the need to handle cash, or to use the card machine.
Strange times and a lot for us all to get used to. Whilst I realise that this can all seem quite overwhelming
and all the PPE creates a horrible barrier between me and my patients, I really hope that you appreciate that all these precautions are there to safeguard you as well as us and any other patients.
So, for the time being, due to limited reception cover, it's probably best to book online, or to directly phone me, or text on:
I hope to see you soon.